Clinical content strategy & product thinking

Therapist turned digital behavioral health builder

Clinical expertise, content strategy, and product thinking at the intersection of therapy and tech.

Open to

"What if someone who actually sat with patients designed this?"

New projects, collaborations, and conversations at the intersection of clinical expertise and digital mental health product — where rigor and real user experience finally meet.

iCBT EAP Content strategy Program design MSW
01

Who I am

I'm a clinical social worker turned digital health builder with a decade-long arc from direct practice to content strategy and program design. My MSW is in Adult Mental Health, and before moving into the tech side of this industry, I spent years as an iCBT therapist — managing large caseloads on digital platforms, delivering structured psychological interventions asynchronously, and learning exactly where digital mental health content breaks down when it meets a real person in distress.

That clinical foundation is the through-line in everything I've built since. At TELUS Health, I lead clinical content strategy for digital EAP wellness programs — designing outcome-driven program architectures, editing for clinical fidelity and readability, globalizing content for international markets, and managing a small team of writers. I introduced a goal statement framework and activity taxonomy that shifted our approach from topic-based to outcome-based design, which is a small thing that turns out to matter enormously at scale.

I'm a writer by compulsion and a systems thinker by training. I believe the best digital mental health products are the ones where those two things are the same job — and I'm always interested in teams building at that intersection.

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Photo coming soon

Education

Master of Social Work (MSW)
Adult Mental Health Specialization

Clinical background

3+ years as iCBT therapist
Large-scale caseload management
Digital platform delivery

Current role

Lead Clinical Content Writer
TELUS Health — EAP digital programs

Based in

Austin, Texas

02

The work

Program design

Digital Mental Health Programs

Designed and edited iCBT-informed wellness programs across mental health, self-care, workplace wellbeing, and men's mental health — balancing clinical fidelity with engagement at scale.

Content strategy

Outcome-Driven Content Framework

Developed a goal statement framework and activity taxonomy for digital programs, shifting the team's approach from topic-based to outcome-based content architecture.

Clinical writing

Global Content Localization

Globalized Canadian clinical content for international markets — adapting tone, cultural references, and clinical framing while maintaining a 7th-grade reading level and evidence base.

Team leadership

Clinical Content Team Lead

Lead a small team of clinical content writers — managing editorial standards, quality review, and the ongoing negotiation between what's clinically sound and what users will actually read.

Therapeutic delivery

iCBT Therapist, Large Caseload

Three years managing large patient caseloads via digital platforms — giving me a ground-level view of what digital mental health content does and doesn't do when it meets a real person in distress.

Accessibility & inclusion

Clinically Accessible Content Design

All programs written to a 7th-grade reading level, geography-neutral, and culturally adapted for international audiences — because mental health content that isn't accessible isn't actually mental health content.

03

Writing

Coming soon What 500 iCBT sessions taught me about what digital mental health content actually does to people Essay Coming soon The gap between "evidence-based" and "evidence-informed" is where most apps live and almost nobody talks about it Industry Coming soon Where AI-generated mental health content breaks down, and why it takes a clinician to see it Product thinking
04

The human part

Currently reading

  • Whatever I can get my hands on — fiction, mostly. Obsessive about it.
  • Everything written about the history of psychotherapy and why it is the way it is
  • The internet, unfortunately, but critically

Currently thinking about

  • Why the wellness industry keeps producing content that looks like therapy but doesn't behave like it
  • What gets lost when clinical knowledge gets translated into product
  • Austin thrift stores, specifically what's in them right now
  • Mythology, fairies, and the persistent human need to explain the inexplicable

Currently enjoying

  • A good dive bar with a cold beer and no agenda
  • The specific pleasure of finding something perfect at a thrift store
  • Writing that doesn't announce itself as important but somehow is

Currently working on

  • A writing project — personal essays, the kind that take a long time to get right
  • Getting better at sitting with uncertainty, which is ironic given my job
  • This website, apparently
05

Talk to me

Ask me anything — about my background, how I think about clinical content, what I'm looking for, or what I think is broken about digital mental health products right now.

Deryn — available
D
Hi — I'm a version of Deryn, trained on her background, her thinking, and her clinical POV. Ask me about her work, her approach to digital mental health content, what she's looking for in a role, or why she thinks most mental health apps are better at optics than outcomes.
06

Let's talk

Open to conversations about clinical content, product, and what comes next.